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1. What types of books do you offer? We offer a wide range of educational books for various grade levels, including textbooks, workbooks, activity books, and more. Our collection covers subjects such as English, mathematics, science, Urdu, and social studies.
2. Do you offer international shipping? Yes, we offer international shipping to many countries. During the checkout process, you'll be able to select your country for shipping options and rates.
3. How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
4. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers. You can select your preferred payment method during the checkout process.
5. Can I return or exchange a book? Yes, we have a return and exchange policy. If you're not satisfied with your purchase for any reason, please contact us within [number of days] days of receiving your order to arrange for a return or exchange.
6. How can I contact customer support? You can reach our customer support team by emailing us at [info@bookscottage.com]. We strive to respond to all inquiries within [number of hours] hours.
7. Are your books aligned with any specific curriculum? Yes, many of our books are aligned with popular educational curriculums, including [list of curriculums]. Please check the product description for alignment information.
8. Do you offer bulk discounts for schools or educators? Yes, we offer bulk discounts for schools, educators, and other institutions. Please contact us at [info@bookscottage.com] for more information on bulk pricing and ordering.
9. Can I request a book that is not currently available on your website? Absolutely! If there's a specific book you're looking for that is not currently listed on our website, please let us know by emailing us at [info@bookscottage.com]. We'll do our best to accommodate your request.
10. Do you offer digital versions of your books? Yes, we offer digital versions of some of our books. You can find digital downloads available for purchase in the respective product listings on our website.